FAQs: Frequently Asked Questions

We strive to make every patient’s experience at Advantage Care Health Centers as comfortable and personalized as possible.
If you have a question that isn’t listed below in our FAQs, please feel free to ask us in our Suggestion Box!

General FAQs

General FAQs

Do you accept Medicaid?

Yes. We accept Medicaid, Medicaid Managed Care Plans, Medicare and additional types of health insurance plans. For more information, please click here.

Do you take my insurance?

Advantage Care Health Centers participates in many types of health insurance plans. Click here for details. If you don’t see your plan listed on our website, please contact us at 516-686-4400, as we accept most insurance plans.

Can you help me apply for health insurance?

For more information about health insurance, please click here. If you need further assistance, feel free to call us at (516) 686-4400.

Are you open late or on weekends?

To view our hours of operation for our Brookville and Freeport locations, click here.

Can I reach a doctor 24 hours a day?

Yes, of course. We have an answering service who will reach the doctor on call 24 hours/7 days a week for any urgent issues after office hours. Call 516-686-4400.

How can I request an Appointment?

For new patients, please click here for instructions on how to simply request an appointment.

For existing patients, please visit the Patient Portal.

What is a Multi-Disciplinary Practice?

Our team of health care professionals provide patients with comprehensive medical, dental and mental/behavioral health services under one roof.

Primary & Preventative Care FAQ’s

Primary & Preventive Care FAQs

Do you offer primary care for children?

Yes. We offer primary care services for both adults and children, which you can view here.

Do you offer podiatry care services?

Yes. We do offer medically necessary podiatry care services. To learn more, click here.

Do you provide Gynecology services?

No, but we do provide women’s health screening (pap smears). All other services needed would be done through our referring providers.

Dental Care FAQs

Dental Care FAQs

What dental services do you provide?

The Advantage Care Health Dental Centers provide all aspects of general dentistry and we refer to specialists when necessary. To view all dental services click here.

Do you use oral sedation in the office for anxious patients?

No. The Advantage Care Health Centers meet the ever-increasing dental needs of individuals with developmental disabilities. Patients can receive general anesthesia at the Northwell Health Ambulatory Surgery Center with Dr. Olshin.

Various treatments can be combined with comprehensive dental treatment under general anesthesia such as blood work, EKGs, chest X-rays and other examinations. Few hospitals in the state provide this much needed service. However, we do practice Dental Desensitization, which you can learn about here.

Why is dental care so important?

Early intervention and prevention in dental care is very important to ensure great overall general health. The Academy of Pediatric Dentistry recommends that a child’s first dental visit take place upon eruption of his or her first tooth. Request a dental care appointment with us today!

Do you treat children and provide dental services?

Yes. By providing a friendly, non-threatening and positive atmosphere we’re able to successfully offer comprehensive dental care services for both children and adults.

Mental and Behavioral Health FAQs

Mental/Behavioral Health FAQs

Do you take private insurance for psychological evaluations and behavioral therapy?

Please call our Health Center at 516-686-4400 regarding any insurance questions.

Does Advantage Care have Child Psychology?

Yes we do! We offer a variety of mental and behavioral health services, including child psychology, which you can learn more about here.

How soon can my child be seen for testing and consultations for evaluations?

Please call Advantage Care Health Centers at 516-686-4400 for more information regarding appointments and availability.

Do you provide Autism services?

Yes. The Fay J. Lindner Center operates as the Autism Center of Advantage Care. It provides various services to meet the needs of individuals with autism and developmental disabilities.  For more information, click here.

Ways to Get Involved FAQs

Ways to Get Involved FAQs

How can I become a volunteer?

There are many volunteer opportunities available for you to get involved and make a positive difference. Learn more about them here.

How does my donation help Advantage Care?

Your gift to Advantage Care Health Center can help make an important difference in the lives of children, adults and their families in accessing quality healthcare. To make a charitable donation, click here.

Suggestion Box

Have a different question? Ask now in our Suggestion Box!

How Can We Help You Today?

Advantage Care’s New Tele-Health Services

Tele-Health services available for all registered patients.

Please call (516) 686-4400 for more information about our tele-health services.

Learn More
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